Q:  How long does it take to complete an investigation?

A:  A case takes from 30 days to six-months to complete,  
     depending on its complexity, the availability of witnesses
     and the involvement of other agencies.

Q:  Can a complainant see the completed case file?

A:   No.   Case files are confidential.  The complainant will be
      notified in writing of the findings.

Q:  What happens to an employee if he or she is found to
      have acted improperly?

A:  Some cases require disciplinary action such as a
     reprimand, suspension or even termination.   Sometimes
     training is appropriate.   If a crime has been alleged, the
     Office of the Attorney General will determine if criminal
     charges should be filed.

Q: Do I have any guarantee that I will be satisfied?

A: Although we cannot guarantee your satisfaction we do
    assure that your concerns will be investigated thoroughly,
    fairly and objectively.

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